"The morale projected by the 'human relations' experts is the morale of men who are alienated but who have conformed to managed or conventional expectations of 'morale.'  Assuming that the existing framework of industry is unalterable and that the aims of the managers are the aims of everyone, the experts of 'human relations' do not examine the authoritarian structure of modern industry and the role of the worker in it.  They define the problem of morale in very limited terms, and by their techniques seek to reveal to their managerial clients how they can improve employee morale within the existing framework of power.  Their endeavor is manipulation.  They would allow the employee to 'blow off steam' without changing the structure within which he is to live out his working life. . . .In a word, the human relations experts have extended the general tendency for modern society to be rationalized in an intelligent way and in the service of a managerial elite"  (The Sociological Imagination, 1959, pp. 94-95).