Connect Your Mail Program to the Student Exchange Server

1.       If you wish to use Windows Live mail on a computer that is running Windows Vista, or Outlook Express on a computer running Windows XP with Service Pack 2, you must apply a hotfix to the operating system to allow your mail program to use port 587 for SSL connections.

a.       Browse to http://support.microsoft.com/kb/933612 to download and apply the hotfix to the operating system on which you are running Outlook Express or Windows Mail.

2.       To setup an IMAP4 account (preferred over POP3), use any of the methods listed below:

3.       If you are using Outlook Express, follow these instructions:

a.       Click Tools > Accounts.

b.      In the Internet Accounts window, click the Add button and select Mail.

c.       In the Your Name window, in the Display name field, enter what you want to be displayed in the From field of the outgoing message and then click Next.

                                                               i.      For example, you can enter it as Firstname Lastname.

d.      In the Internet E-mail Address window, in the E-mail address field, enter your reply address and then click Next.

                                                               i.      Your reply address with be in the form of sdfirstnamelastname@student.rsu.edu.

e.      In the E-mail Server names window, My incoming mail server is a: IMAP server. Both the Incoming and Outgoing mail server have the same URL: mail.student.rsu.edu. Click Next.

f.        In the Internet Mail Logon window, your account name is username@student.rsu.edu. You may choose to enter your password and check the Remember password checkbox according to your personal preferences. You should check the Log on using Secure Password Authentication (SPA) checkbox and then click Next.

g.       Click Finish to save the settings.

h.      In the Internet Accounts window, select the mail.student.rsu.edu account and click the Properties button.

i.         Click the Servers tab.

                                                               i.      Click the Outgoing Mail Server -- My server requires authentication checkbox.

j.        Click the Advanced tab.

                                                               i.      Click the Outgoing Mail (SMTP) – This server requires a secure connection (SSL) checkbox.

1.       Change the Outgoing mail (SMTP) port from 25 to 587.

                                                             ii.      Click the Incoming Mail (IMAP) – This server requires a secure connection (SSL) checkbox.

1.       Verify that the Incoming mail (IMAP) port has changed to 993.

k.       Click the OK button to save the Properties changes.

l.         Click the Close button to begin accessing your mail.student.rsu.edu account.

4.       Note: when sending e-mails you may receive an Internet Security Warning.

a.       The text of the warning says that “The server you are connected to is using a security certificate that could not be verified. A certificate chain processed, but terminated in a root certificate that is not trusted by the trust provider. Do you want to continue using this server?”

b.      We are working on preventing this message from appearing. Our certificate is a valid third-party certificate with no problems, as can be verified by using a web browser to access your e-mail. Until we can get the message cleared up, click Yes to continue sending your message.

5.       If you are using Windows Live Mail to establish an IMAP connection (preferred over POP3), use the following instructions.

a.       Go to Mail under Shortcuts in Windows Live Mail.

b.      Click Add an e-mail account at the bottom of the list.

c.       Complete the Add an E-mail Account screen.

                                                               i.      Your e-mail address is sdfirstnamelastname@student.rsu.edu.

                                                             ii.      You may choose to enter your password and select the Remember password checkbox.

                                                            iii.      Enter a display name (the name will appear in recipient’s e-mail clients).

                                                           iv.      Check the manually configure server settings for e-mail account checkbox.

                                                             v.      Click Next.

d.      Complete the Incoming Server  and Outgoing Server information sections.

                                                               i.      Incoming mail server is IMAP.

                                                             ii.      Incoming server is mail.student.rsu.edu.

                                                            iii.      Check the This server requires a secure connection (SSL) checkbox and verify that the incoming port has changed to 993.

                                                           iv.      Log on using: Secure password authentication.

                                                             v.      Outgoing server is mail.student.rsu.edu.

                                                           vi.      Outgoing port is 587 (must change manually).

                                                          vii.      Check the  This server requires a secure connection (SSL) checkbox and verify that the outgoing port is 587.

                                                        viii.      Check the My outgoing server requires authentication checkbox.

                                                           ix.      Click Next.

e.      Click Finish.

f.        Select the folders you’d like visible and then click OK.

6.       If you prefer to use a POP3 connection instead of IMAP, you would substitute POP3 for IMAP and you must verify that incoming port is 995.

a.       Note, POP3 removes all mail from the inbox of the student e-mail server and downloads it to your computer. IMAP leaves the e-mail on the server so that you can access it from multiple computers. Use POP3 only with caution.